Patient non-compliance within the context of seeking medical care for arthritis

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Abstract

The present study reveals that patients who subjectively experience a long wait when coming to see the doctor, particularly those who feel irritated over this situation tend to be poor compliers with regard to taking medications and continuing to come to the doctor as advised. Likewise, those who feel the doctor spends too little time with them, who perceive the doctor to be more businesslike than personal in the treatment relationship or who lack faith in the treatment regimen tend to be poor compliers. Collectively, these findings indicate that compliance is related to the patient's perception of temporal, relational, and treatment factors within the context of seeking medical help. The practical implication of these findings suggests that efforts to reduce prolonged waiting as well as efforts to personalize the treatment relationship and help patients overcome discouragement and pessimism may prove to be worthwhile investments on the part of those treating patients with rheumatoid arthritis. In any case, each of these factors needs further investigation under controlled conditions to more carefully determine their direct effects on compliance when some of the variables mentioned in this study are altered towards securing more compliant behavior.

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Supported by Research Grant No. AM 12058-05 (Experimental Program in Rheumatoid Arthritis), National Institute of Health.

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